Spirit Airlines Customer Service Agent (CSA) Practice Exam

The airport code BDL represents Bradley International Airport, which is located in Hartford, Connecticut. This airport serves as a major hub for travelers in the northeastern part of the United States, providing both domestic and limited international flights. Understanding airport codes is crucial for a Customer Service Agent, as it enables them to assist customers effectively with their travel plans, including ticketing, baggage handling, and providing terminal information. Being knowledgeable about airport codes and their corresponding cities enhances the overall customer service experience, ensuring that agents can answer inquiries accurately and efficiently.